The lab that cares about you

Warranty

Removable and Fixes appliances have a 6 month warranty on craftmanship (not including patient negligence). Nightguards have a 1 year warranty.


For warranty to be honored old appliance must be returned to the lab.

New Era is not responsible for distorted impressions. We will place a phone call before working on appliance so that we can ensure a proper fit.


New Era is not responsible for repair of any cases after warranty has ended.

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